I have changed the default browser from Google Chrome to Microsoft Edge. However, I don't see anyway to change the default browser in Quickbooks desktop Pro When a browser is launched from withing Quickbooks app, it is still opening IE. I been frustrated for months now. I see it wasn't me and i am not the only one. I wish QB would just allow us to change the browser and i guess that is the solution. I am beyond frustrated and lost so many hours of my time. I am very annoyed.
This is not what I want you to experience with QuickBooks, nowellsinc. Rest assured our engineering team is aware of this feature request and is working on implementing this in future updates. I'd be glad to show you how:.
You can also read through this article for more details about the process scroll down to the Import Web Connect. This way, we can ensure there are no duplicates. In case you have other concerns with QBDT, let me know in your reply. Take care and keep safe. Is there any update on this? I currently use quickbooks online and used a online app to covert my quickbooks online data to quickbooks desktop but i can't link any of the 15 accounts to the QBD because they have all moved away from internet explorer.
I also just bought a new laptop and QBD just for the transition from Online to Desktop which i am only doing because we are changing out corp structure and adding a parent and subsidiaries and i dont want to pay for 5 different quickbooks online accounts. I need to be able to link Chase, American Express, Citi just to name the important ones. I just purchased QBD Pro Plus so that i can handle multiple companies without having to have 5 subscriptions but being unable to auto import transactions makes it unusable.
Please tell us this fix is coming as almost all financial institutions have stopped supporting IE11 for security reasons. If you're curious about an update in regard to the suggestion Ashley H submitted on April 6, , there aren't any updates for product suggestions.
Once they're submitted, they get reviewed by our developers for consideration in upcoming releases. Your feedback's definitely valuable to Intuit.
Submissions are reviewed by our Product Development Team and considered in future updates. If necessary, data can be imported. For banking information, you can download transactions from your financial institution as a QuickBooks Web Connect. You'll be able to find the latest news about Intuit's products in our QuickBooks Blog.
If there's any other questions, I'll be here to help. Have a lovely day! I have had to import a. The problem now is that I cannot pay bills in IE. What is the suggested fix for that? I have had to use the import. QBO process since I can remember. There is a new issue now. I cannot pay bills through IE. My bank is not using IE. What is the suggested fix? For now, I have to go outside of Quickbooks, log in to my bank, and pay bills.
This is quite cumbersome. I would hope Quickbooks has a plan in place to make their users satisfied. This is not what I want you to experience, cosmitty. This way, we can check if this issue is caused by data problems in your company file.
If you're able to pay your bills seamlessly , open your original company file and run the Verify Rebuild Data tools. This tool easily detects issues within your company and fixes them right away. However, if the issue persists while using a sample company file, I suggest running a clean install. This resolves any company file issues and a few other situations. In case you need to learn some best practices in managing your bills in QuickBooks, visit this link for reference: Accounts Payable workflows in QuickBooks Desktop.
This resource provides detailed guidelines on how Accounts Payable works. Have a good one! Thank you for your quick reply. I don't believe setting up a sample company file will help. This is the message I am getting from my bank when I log in outside of Quickbooks which is what I am doing in order to get bills paid. Base on the screenshot you've shared here, I can see it's about browser system requirements. Hence, you encountered this error message. I suggest upgrading to the latest support IE version.
If the same thing happens after updating the latest version of a browser, I suggest reaching out to our QuickBooks Support team.
This way, they can pull up your account and investigate for further resolution. To ensure you get prioritize on your concern. Let's update or configure your firewall to the latest release to resolve this issue. I have manually added the port and program exceptions to the firewall. Same error. Disabled the firewall completely. No change.
Restarted the computer, uninstalled and reinstalled the QuickBooks Database Manager. I would recommend contacting our Technical Support Department.
They have additional tools that can check why you're still getting the error even after following the recommended steps. I've already spent an hour or so with support, and have a case number. When I have a couple of hours to devote to this, I'll try again - if I can't get this sorted out another way. I was hoping that someone in the community might recognize this particular error message and have a suggestion, however.
Alternatively, if I could get access to the " additional tools" and information that they might use, that would be helpful. Again, my basic question is: If the error message references the Windows Firewall as the source of the issue, why does turning it off not resolve or at least change the error message?
And why does the Firewall logging show no blocked ports or applications? Could it be that it isn't really a Windows Firewall issue after all? Hello there, Tim Rogers. Thank you for keeping us posted and for the detailed information you've added.
I want to make sure you are taken care of. In this case, it would be best to get in touch with our QuickBooks Care Team and ask for a case follow-up using your case number. They be able to pull up your account and provide updates about the progress of the investigation. We appreciate your patience. I'll be around in the Community if there's anything else you need help with. Just leave me a reply below and I'll get back to you. Method 1: Firstly, Launch Windows Firewall and check to look if the essential ports for QuickBooks are available or not.
These sections for QuickBooks are , , and In spite of these being available, you may still require to check out more over updating. In this way, a user can proceed in Windows Firewall to Find blocked ports. Method 2: You can install, download, and run QuickBooks file doctor. It will naturally open the blocked firewall ports. You can also set up Windows Firewall with this tool.
This should hopefully fix the matter. I have spent MANY hours debugging this problem. My workstation could not open the QBW file in multiuser mode. It worked fine in single user. I logged dropped packets on the Windows Firewall Private Profile and found that packets from the workstation were being dropped when I attempted to open the QBW file in multi-user mode.
After much trial and error, I learned that if I set "Inbound connections" to "Allow" on the "Private Profile" of the Windows Firewall, multi-user worked fine. I also learned that if I created a firewall rule on the server which allowed all traffic from the workstation to the server, multi-user worked fine. Since I wasn't happy about having to debug what appeared to be a QB problem, I called tech support.
At first, they claimed that I would not be supported because my QB Pro product did not allow them to debug this kind of a problem unless I paid for the support session!
I convinced them that it should support me because the problem occurred at initial setup time and was never reliable. Multi-user worked! So with the tech still viewing, I disabled the new Outbound rule she created and then showed her that all existing QB xxxx rules had the same ports as she put in her rule. But her rule made the system work. We then looked further at all the QB xxxx inbound rules and the only difference between those rules and her rule was that those rules were only applicable to a particular QB executable where hers was for "All programs".
Looks like we found a big bug in the QB software which created all those QB xxxx rules! Took all day. Thanks for sharing your experience here in the Community, userdww. I appreciate you for resolving this on your own and for sharing with us how you fixed this issue. This will surely help other users who might be also having a similar experience. Please know this is not what we want our customer to experience, we always strive to provide excellent customer service and bring satisfaction to our customer.
In case you want to learn some "How do I" steps in QuickBooks Desktop feel free to visit our Help articles page for reference.
Please don't hesitate to reach out to us if you have any queries regarding your QuickBooks account. We're always here to help. Have a nice day! I'll share some steps to help you out. If you're unable to log in because of your user ID or password, you can reset it by following these steps:. Once done, QuickBooks will guide you through creating a new admin password. Please let me how it goes after trying out the steps. I'll be around to help you out again. Stay safe!
Enter a search word. Turn off suggestions. Enter a user name or rank. Turn on suggestions. Showing results for. Search instead for. Did you mean:. As always, you can find me here if you have any other concerns or follow-up questions. Assistance is just a post away. This is so painful dealing with you people, nobody can read and figure this out. Can someone actually read the problem and help with out your cookie cutter copy and paste response, actually think and process this I understand this wasn't an easy process for you, kperki.
Thanks for providing more details about your concern. Doing this can make the import process easier. First, convert the downloaded transactions to the IIF file format using a different browser like Google Chrome, etc.
You may consult an IT person to help you with the process. Visit this resource for more details: Import II files. Once done bringing in your transactions, you can categorize and match them to prevent duplicates. Then, reconcile them to ensure your books are accurate and all are accounted for correctly.
Leave a comment below if you need more help about managing your bank feeds or anything else related to QuickBooks.
Take care and stay safe always. It is absurd to me that the answer you have given me would require me to hire an IT person or have that knowledge myself. If I had those technology skills I highly doubt I would be on here asking for help. There has to be another solution that does not involve something complex. I don't understand how you can charge me for a program that I now must have an IT person help me in order to import files into the program.
Please provide me with a solution to this problem that is realistic and doable. I know I am not the only one out there having this issue. It seems that all the possible troubleshooting steps have already been shared with you. In this case, I would recommend getting in touch with our Technical Support Team. This way, we'll be able to look into your account and perform a series of tests to resolve the issue.
Here's how to connect with us:. Once it's rectified, you can read the articles below to help keep your QuickBook accounts accurate and balanced:. Add and match Bank Feed transactions. Learn the reconcile workflow in QuickBooks. If I can be of any additional assistance, please don't hesitate to insert a comment below. Stay safe.
Am so tired of manually loading my data. Please have them change browser to Chrome. I was able to download transactions until I upgraded to version. Have been using Quickbooks for over 20 years and this is really frustrating!!!
The only one it won't work with is Chase bank which is my main checking account. It seems that you have done the troubleshooting steps provided above to no avail. I recommend contacting our QuickBooks Desktop support. They will be able to check your account and provide a workaround that will work best for you.
We want you to be able to use the online bank feeds to your convenience. Let me know if you have other questions. Please provide a proper solution. Enter a search word. Turn off suggestions. Enter a user name or rank. Turn on suggestions. Showing results for. Search instead for. Did you mean:. Connect with and learn from others in the QuickBooks Community. Join now. Level 2. Labels: QuickBooks Desktop.
Reply Join the conversation. Best answer February 09, Best Answers. QuickBooks Team. Hello there, friendlyfc. Level 1. You can always tap on us if you need anything else. We're here to help. Take care. Dear QB Team, I'm not sure if you all even read the actual questions but please get this fixed.
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